Cosmica Call Center

Cosmica Call Center provides a full range of outsourcing services, IT services and solutions to businesses and industry leaders, both large and small. We offer the best solutions across every department in your organization. Our Business Process Outsourcing portfolio includes end-to-end solutions. We have it all in our portfolio, served in a customer friendly and customized manner. With a world-class infrastructure, Cosmica Call Center is well equipped to deliver a 24/7 support-system round the year.

Cosmica Call Center has world class working environment with well organized office management and equipment having modern technology & hi-speed broad band internet service.

• Customer support services
• Help-desk services
• Advanced telemarketing sales
• Order taking
• Product information request
• Query handling services
• Technical support
• Collections

• Lead generation
• Survey
• Appointment scheduling
• Product promotion
• Tele sales
• Debt collection
• Up sell/Cross sell campaigns
• Insurance based campaigns

• Email marketing
• Data entry
• Online data entry
• Data processing
• Email & chat support
• Direct mail follow-up